How do I answer my specific SNOMED CT implementation questions?

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During the implementation of SNOMED CT, especially when the users start to provide feedback, new questions appear, for example:

Can we create our own reference sets?
Can we map to ICD-10? Or ICNP?
Can we create a new map for a local vocabulary?
Do we need to code negative findings?
How do I represent family history in specific family members?
Can we include new clinical drugs to map with our national pharmaceutical vocabulary?
Can we add new concepts?

The execution of the implementation plan brings up new challenges, usually requiring to make adjustments and find new practical solutions.

There is a variety of documentation available in the SNOMED CT Document Library that can guide implementors through these questions and decisions. Also, our Frequent Frequently Asked Questions page tracks shares answers to the questions most frequently asked questions by our users and implementors.

SNOMED International offers implementation assistance to NRCs and end-users, you can contact your local other SNOMED CT implementers. To make an enquiry, please contact your local National Release Center, your regional Customer Service representative, Relationship Management (CRM) executive, or email us at info@snomed.org, or you can ask a question in our support system: