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Users are notified by email when a request changes status (accepted, not accepted, in process, or clarification requested). If a request is not accepted, a reason is provided to the requestor. A requestor who is unhappy with the reason for not non-acceptance can appeal using a formal appeals process.
For up-to-date information about current arrangements and for access to SIRS see http://snomed.org/sirs

Further details on requesting content changes, or the addition of new content, are available from http://www.ihtsdo.org/snomed-ct/change-or-add-snomed-ct.  The document "Customer Guidance For Requesting Changes to SNOMED CT" is available for download from this page. The document provides details of how to make a request, and what details need to be provided by the requester as part of the process.

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