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Managed Service users have a support agreement with a team at SNOMED International who provide on-site onboarding training, customer service reviews, and a user group that discusses features and development priorities.
Simplex and Managed Service Comparison Table
Service/Feature | Simplex | Managed Service | |
Audience | SNOMED International Members (National Release Centers) | ✓ | ✓ |
SNOMED International Affiliates (Local extension producers) | ✓ | - | |
Set up and Support | Support for migrating existing extension | - | ✓ |
Integrated authoring environment | - | ✓ | |
Onsite Go-live support and training | - | ✓ | |
User Group to discuss development priorities and new features | - | ✓ | |
Customer service reviews | - | ✓ | |
Enhanced Technical & Authoring Support via agreed Service Level Agreements | - | ✓ | |
Community support | ✓ | ✓ | |
Content types | Create primitive concepts with one parent | ✓ | ✓ |
Create concepts with stated defining properties | - | ✓ | |
Modeling using advanced DL features | - | ✓ | |
Add synonyms to existing concepts | ✓ | ✓ | |
Create and maintain a translation | ✓ | ✓ | |
Create and maintain subsets | ✓ | ✓ | |
Create and maintain simple maps | ✓ | ✓ | |
Release and evaluation | Create SNOMED CT release package | ✓ | ✓ |
Automated release content validation | ✓ | ✓ | |
Release manager support | - | ✓ | |
View extension content in Authoring Browser | ✓ | ✓ | |
Extension management reporting platform | - | ✓ | |